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Why Choose Us?

We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then, we were a small phone company serving our neighbors in Virginia’s Northern Shenandoah Valley. Today we bring advanced broadband services, digital TV, high-speed Internet and phone services to more of our neighbors in Virginia, West Virginia, and Maryland. We specialize in providing advanced services to rural and underserved markets, because we believe you deserve the same level of service that you would expect from a larger metropolitan area.



Technology Leader
For more than 100 years, Shentel has been connecting communities like yours to other towns, cities, and communities across the world, through our High-Speed Internet, TV and Home Phone services. We have a long history of leading the way for allowing advanced services to reach our rural customers. Our commitment continues today as we upgrade our cable network and make plans to increase broadband Internet speeds across our rural footprint. We will continue to be a leader in the rural broadband market.

Customer Service
We don’t believe that you need to sacrifice customer service, or be bound to a long-term contract and be subject to cancellation fees to get quality service. At Shentel we staff our call centers with local people that live in your community. You can be sure when you call, or come into one of our stores, you will find that customer satisfaction is our number one priority.

Reliable And Trusted


We intend to build on our past successes and knowledge of smaller markets, to bring state-of-the-art technology to areas that have been underserved for years, and continue investing in our network infrastructure. In addition to providing quality service, Shentel is committed to developing partnerships with the communities we serve. We value these relationships, whether it is providing Internet to schools, sponsoring community events, or our employees volunteering time in their local neighborhoods. When you need us, we will be there.

January 30, 2019

Shentel announces launch of 1 Gig Internet in VA

Shenandoah Telecommunications Company (Shentel) (NASDAQ: SHEN) today announced the official launch of 1 Gig Internet in its Virginia markets.
The 1 Gig package is the highlight of Shentel’s new PowerHouse high-speed Internet offerings, which are revamped with Over-The-Top (OTT) users and homes with multi-device use in mind. PowerHouse offers the Internet speeds families need with a price that is more affordable than ever.
“The PowerHouse packages are a direct result of listening to our customers,” said Willy Pirtle, Senior Vice President of Sales and Marketing at Shentel. “These packages offer our customers more speed, flexibility and bandwidth, at a reasonable price.”
Shentel PowerHouse has four Internet speed options – 50M, 150M, 300M and 1G. The range of slower Internet speeds once offered by Shentel will gradually be eliminated, though customers with those speeds will be grandfathered in.
Shentel is promoting both the benefits and availability of high-speed Internet to current and potential customers in an effort to break down the barriers of distance and time created by geographic challenges. Higher Internet speeds meet the broadband needs of a rural population that wants to download high-definition (HD) movies, stream video content, game, use multiple Internet-enabled devices simultaneously and communicate with the world at large.
“Providing a faster high-speed Internet option for Shentel customers is another example of the Shentel commitment to offering high-quality products and services that will enrich the lives of our customers, many of whom live in rural communities,” said Pirtle.
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