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Why Choose Us?

We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then, we were a small phone company serving our neighbors in Virginia’s Northern Shenandoah Valley. Today we bring advanced broadband services, digital TV, high-speed Internet and phone services to more of our neighbors in Virginia, West Virginia, and Maryland. We specialize in providing advanced services to rural and underserved markets, because we believe you deserve the same level of service that you would expect from a larger metropolitan area.



Technology Leader
For more than 100 years, Shentel has been connecting communities like yours to other towns, cities, and communities across the world, through our High-Speed Internet, TV and Home Phone services. We have a long history of leading the way for allowing advanced services to reach our rural customers. Our commitment continues today as we upgrade our cable network and make plans to increase broadband Internet speeds across our rural footprint. We will continue to be a leader in the rural broadband market.

Customer Service
We don’t believe that you need to sacrifice customer service, or be bound to a long-term contract and be subject to cancellation fees to get quality service. At Shentel we staff our call centers with local people that live in your community. You can be sure when you call, or come into one of our stores, you will find that customer satisfaction is our number one priority.

Reliable And Trusted


We intend to build on our past successes and knowledge of smaller markets, to bring state-of-the-art technology to areas that have been underserved for years, and continue investing in our network infrastructure. In addition to providing quality service, Shentel is committed to developing partnerships with the communities we serve. We value these relationships, whether it is providing Internet to schools, sponsoring community events, or our employees volunteering time in their local neighborhoods. When you need us, we will be there.

August 1, 2018

Shentel Summer Backpack Program Collects Four Tons of Food for Kids

Shentel has announced that the philanthropic Shentel Backpack Program collected more than four tons of food for food-challenged youth in its service area.
The Shentel Summer Backpack Program was established in 2015 to help support regional food banks and area food pantries serving families in Virginia, West Virginia, Pennsylvania and Maryland.
The collection specifically targeted food for children who are on the free or reduced-price lunch program during the school year. These young people cannot count on school for meals in the summer, which can impact them in ways both short and long term.
Shentel currently has more than 1,200 employees in different business segments. In addition to achieving a company record in the amount of goods collected this year, more employees than ever took part in this great volunteer program.
“This is one of our most popular volunteer projects, as it gives us the opportunity to help children in our own communities, the places where we live and work,” said Brand Specialist Cindy Rinker, who leads the company’s philanthropic efforts. “Part of our mission statement is being committed to enriching the lives of the people we serve, so I cannot imagine a better way to amplify our goal than to reach out to the most vulnerable. Making a difference is engrained in our employees.”

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