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Why Choose Us?

We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then, we were a small phone company serving our neighbors in Virginia’s Northern Shenandoah Valley. Today we bring advanced broadband services, digital TV, high-speed Internet and phone services to more of our neighbors in Virginia, West Virginia, and Maryland. We specialize in providing advanced services to rural and underserved markets, because we believe you deserve the same level of service that you would expect from a larger metropolitan area.



Technology Leader
For more than 100 years, Shentel has been connecting communities like yours to other towns, cities, and communities across the world, through our High-Speed Internet, TV and Home Phone services. We have a long history of leading the way for allowing advanced services to reach our rural customers. Our commitment continues today as we upgrade our cable network and make plans to increase broadband Internet speeds across our rural footprint. We will continue to be a leader in the rural broadband market.

Customer Service
We don’t believe that you need to sacrifice customer service, or be bound to a long-term contract and be subject to cancellation fees to get quality service. At Shentel we staff our call centers with local people that live in your community. You can be sure when you call, or come into one of our stores, you will find that customer satisfaction is our number one priority.

Reliable And Trusted


We intend to build on our past successes and knowledge of smaller markets, to bring state-of-the-art technology to areas that have been underserved for years, and continue investing in our network infrastructure. In addition to providing quality service, Shentel is committed to developing partnerships with the communities we serve. We value these relationships, whether it is providing Internet to schools, sponsoring community events, or our employees volunteering time in their local neighborhoods. When you need us, we will be there.

July 24, 2018

Shentel Continues to Expand Fiber Networks to Schools and Libraries

Shentel continues to add significant multi-year contracts for wide area networks and dedicated internet access for schools and libraries throughout Virginia.
Shentel is very pleased to have won competitive bids to provide broadband internet and data services to the public school divisions in Alleghany, Rappahannock and Russell counties in Virginia. Shentel has also been awarded new contracts to expand fiber-optic services to public library systems including the Handley Regional Library in Winchester, the Samuels Public Library in Front Royal, the Wythe-Grayson Regional Library in Rural Retreat and the Rappahannock County Public Library.
These new contracts come on the heels of recent broadband fiber network deployments for public school divisions including the cities of Roanoke, Harrisonburg and Lynchburg, as well as the counties of Shenandoah, Nelson, Amherst, Bedford, Franklin and Giles.
“We continue to expand our advanced fiber-based services to support the growing data needs of schools and libraries in our communities,” said Ed McKay, Senior Vice President of Wireline & Engineering. “We have over 5,500 miles of fiber throughout Virginia, Maryland, West Virginia and Pennsylvania, and one of Shentel’s top priorities is to ensure that we provide world-class broadband access to the students in our markets.”
Businesses and municipalities interested in Shentel’s fiber-based services can call 800-SHENTEL for more information about internet, data and voice service options. For more information about all of Shentel’s services and recent activities, please use our contact platform on the homepage

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