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Why Choose Us?

We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then, we were a small phone company serving our neighbors in Virginia’s Northern Shenandoah Valley. Today we bring advanced broadband services, digital TV, high-speed Internet and phone services to more of our neighbors in Virginia, West Virginia, and Maryland. We specialize in providing advanced services to rural and underserved markets, because we believe you deserve the same level of service that you would expect from a larger metropolitan area.



Technology Leader
For more than 100 years, Shentel has been connecting communities like yours to other towns, cities, and communities across the world, through our High-Speed Internet, TV and Home Phone services. We have a long history of leading the way for allowing advanced services to reach our rural customers. Our commitment continues today as we upgrade our cable network and make plans to increase broadband Internet speeds across our rural footprint. We will continue to be a leader in the rural broadband market.

Customer Service
We don’t believe that you need to sacrifice customer service, or be bound to a long-term contract and be subject to cancellation fees to get quality service. At Shentel we staff our call centers with local people that live in your community. You can be sure when you call, or come into one of our stores, you will find that customer satisfaction is our number one priority.

Reliable And Trusted


We intend to build on our past successes and knowledge of smaller markets, to bring state-of-the-art technology to areas that have been underserved for years, and continue investing in our network infrastructure. In addition to providing quality service, Shentel is committed to developing partnerships with the communities we serve. We value these relationships, whether it is providing Internet to schools, sponsoring community events, or our employees volunteering time in their local neighborhoods. When you need us, we will be there.

October 17, 2018

Pirtle named to CTIA Board of Directors

Shentel has announced that Willy Pirtle, Senior VP – Wireless, has been named to the board of directors of CTIA – a trade association representing the wireless communications industry in the United States. The association was established in 1984 and is headquartered in Washington, D.C. 
Shentel is the sixth largest public wireless company in the U.S. and provides diversified telecommunications services to consumers. Shentel, as a long-term affiliate of Sprint - provides more than one million consumers with connectivity across Virginia, West Virginia, Maryland, Pennsylvania and Kentucky.
“We are excited to welcome Shentel as a new CTIA member and Willy to the Board of Directors,” said CTIA President and CEO Meredith Attwell Baker. “As the wireless industry continues to rollout the next-generation of wireless networks, we look forward to working with Willy and Shentel on ways to increase consumer access to wireless and the benefits 5G will bring.”
“Shentel was founded to give people greater access to connectivity and there’s been no greater advocate for wireless connectivity than CTIA,” said Pirtle. “I’m honored to serve on the board of directors and look forward to working together to create policies that promote wireless innovation like 5G and further network investment.”
Promoted to Senior Vice President in 2015, Willy joined Shentel in 1992 as Vice President of Network Services responsible for Shentel's technology, maintenance and operational network decisions. He helped launch Shentel's Internet business in 1994 and led its participation in its wireless PCS business and Sprint affiliation beginning in 1995. He is also the co-founder of the Shenandoah Valley Technology Council.
About Shenandoah Telecommunications
Shenandoah Telecommunications Company (Shentel) provides a broad range of diversified communications services through its high speed, state-of-the-art network to customers in the Mid-Atlantic United States.  The Company's services include: wireless voice and data; cable, video, internet and voice; fiber network and services; and local and long distance telephone. Shentel is the exclusive personal communications service ("PCS") Affiliate of Sprint in portions of Pennsylvania, Maryland, Virginia and West Virginia.
About CTIACTIA® (www.ctia.org) represents the U.S. wireless communications industry and the companies throughout the mobile ecosystem that enable Americans to lead a 21st century connected life. The association’s members include wireless carriers, device manufacturers, suppliers as well as apps and content companies. CTIA vigorously advocates at all levels of government for policies that foster continued wireless innovation and investment. The association also coordinates the industry’s voluntary best practices, hosts educational events that promote the wireless industry and co-produces the industry’s leading wireless tradeshow. CTIA was founded in 1984 and is based in Washington, D.C.
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