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Why Choose Us?

We’re Shentel. We may be new to you, but we’ve been in business since 1902. Back then, we were a small phone company serving our neighbors in Virginia’s Northern Shenandoah Valley. Today we bring advanced broadband services, digital TV, high-speed Internet and phone services to more of our neighbors in Virginia, West Virginia, and Maryland. We specialize in providing advanced services to rural and underserved markets, because we believe you deserve the same level of service that you would expect from a larger metropolitan area.



Technology Leader
For more than 100 years, Shentel has been connecting communities like yours to other towns, cities, and communities across the world, through our High-Speed Internet, TV and Home Phone services. We have a long history of leading the way for allowing advanced services to reach our rural customers. Our commitment continues today as we upgrade our cable network and make plans to increase broadband Internet speeds across our rural footprint. We will continue to be a leader in the rural broadband market.

Customer Service
We don’t believe that you need to sacrifice customer service, or be bound to a long-term contract and be subject to cancellation fees to get quality service. At Shentel we staff our call centers with local people that live in your community. You can be sure when you call, or come into one of our stores, you will find that customer satisfaction is our number one priority.

Reliable And Trusted


We intend to build on our past successes and knowledge of smaller markets, to bring state-of-the-art technology to areas that have been underserved for years, and continue investing in our network infrastructure. In addition to providing quality service, Shentel is committed to developing partnerships with the communities we serve. We value these relationships, whether it is providing Internet to schools, sponsoring community events, or our employees volunteering time in their local neighborhoods. When you need us, we will be there.

February 12, 2018

Shentel Partners with Hitron to offer Wall to Wall WiFi

Shentel has announced the launch of a new product to enhance and extend Shentel WiFi service in your home.
Wall to Wall WiFi from Shentel offers a powerful modem with signal extenders when needed to cover every inch of livable space in the home. The network is custom installed by a Shentel technician who will identify and eliminate areas in the home where Wi-Fi signals are weakest.
In addition to enhancing wireless Internet service access throughout your home, Wall to Wall WiFi also gives enhanced control over your home wireless network. By using the MyHitron™ mobile app, customers will be able to see all the devices connected to their wireless network, set parental controls, test internet speed and manage access per connected device.
Shentel teamed with Hitron Technologies, North America’s fastest growing DOCSIS CPE vendor, to launch this every corner, every room, every device WiFi experience. “Hitron is thrilled to partner with Shentel, a service provider who shares our strategic vision. No frustrating dead spots, just fast, reliable and managed WiFi service,” said Todd Babic, Hitron America’s Chief Sales Officer. “Shentel’s Wall to Wall WiFi customers can expect a sanity-saving, Zen-inducing WiFi experience.
“Wall to Wall WiFi gives our customers the power to make the most of their wireless Internet,” said Tom Whitaker, Senior VP – Cable at Shentel. “The mobile app allows Wall to Wall WiFi customers to visualize their home network and manage that network to provide every user in the home with a great experience.”
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